BENA hosted a workshop on how-to engage the Toronto 311 service. The overview was presented by a City of Toronto 311 staff member.  This is a great portal to access the correct city service, to report for example:

  • Graffiti or Garbage cleanup, Infrastructure repair.
  • Importance of reporting to 311, to inform evidence-based monitoring.

NOTE: this is NOT 911 which should be used for emergencies. (i.e. fire, police, distress)

Zoom meeting recording (~1 hour):

  • Audio recording is available here.  (51 MB)
  • Video recording is available here.  (194 MB)